Introduction
Welcome to Ribbonwala! These Terms & Conditions (“Terms”) govern your use of our website www.ribbonwala.com (“Site”) and our customization and sales services (“Services”). By accessing or using our Site and Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site or Services.
Use of Site and Services
Account Creation
To access certain features of our Site and Services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account password and for all activities that occur under your account.
Orders and Customization
Order Placement
By placing an order through our Site, you agree to purchase the specified products and services. All orders are subject to availability and acceptance by Ribbonwala. We reserve the right to reject or cancel any order for any reason.
Customization
We offer customization options for our products, including ribbons, visiting cards, thank you cards, butter paper, disposable cake serving kits, and stickers. You are responsible for providing accurate customization details. We are not liable for errors in customization due to incorrect information provided by you.
Order Changes and Cancellations
Once an order is placed, it cannot be changed or canceled if the customization process has already begun. Please review your order details carefully before finalizing your purchase.
Pricing and Payment
Pricing
All prices are listed in [Your Currency] and are subject to change without notice. Prices do not include taxes, shipping, or handling fees, which will be added to your total amount due.
Payment
We accept various forms of payment as indicated on our Site. By providing payment information, you represent and warrant that you are authorized to use the payment method and that you authorize us to charge the full amount to that payment method.
Shipping and Delivery
Shipping
We ship to addresses within [Your Country] and internationally, as indicated on our Site. Shipping times and costs vary depending on the destination and shipping method selected. We are not responsible for delays caused by shipping carriers or customs.
Delivery
Delivery dates are estimates and are not guaranteed. We will not be liable for any loss or damage resulting from delayed delivery.
Returns and Refunds
For information on returns and refunds, please review our Refund Policy.
Intellectual Property
Ownership
All content on our Site, including text, graphics, logos, images, and software, is the property of Ribbonwala or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.
User Content
By submitting any content to our Site (e.g., customization details, reviews), you grant Ribbonwala a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display such content in connection with our Services.
Limitation of Liability
To the fullest extent permitted by law, Ribbonwala shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Site or Services. Our total liability to you for any claims arising from or related to our Site or Services shall not exceed the amount you paid to us in the 12 months preceding the claim.
Indemnification
You agree to indemnify, defend, and hold harmless Ribbonwala and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your use of our Site or Services or your violation of these Terms.
Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our Site and Services after any such changes constitutes your acceptance of the new Terms.
Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Ribbonwala
Email: support@ribbonwala.com
Address: FIRST, 247, BLOCK P & T, FAZAL GANJ, KANPUR, KANPUR NAGAR, UTTAR PRADESH, 208012
Thank you for choosing Ribbonwala. We appreciate your business and look forward to serving you.
